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Have a question, hit a problem with a test, or want to suggest an improvement? We'd love to hear from you. Our team typically responds within 24 hours.
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Response Time
We aim to respond to all inquiries within 24 hours. Bug reports are prioritised.
Which Category?
- Technical Issue / Bug — Something isn't working correctly
- Practice Test Help — A problem with a specific test or question
- Preparation Advice — Help planning your IELTS study
- General — Questions about the platform or your account
Partnership Enquiries
Schools, coaching centres, or universities looking to run IELTS practice tests for a batch of students? We have a dedicated track for institutional partnerships.
Visit partnerships page